Frequently Asked Questions

What are the keyboard shortcuts on TwitterPeek?
Answer:

Within your homescreen:
Enter key: open selected tweet
C & T: new tweet
R: reply to tweet
D: direct message
Shift+R: retweet
F, L: jump to first and last tweet, respectively, of a folder
Space bar: page down
Shift+space bar: page up
Shift+@: my @mentions
Shift+D: my DMs

When viewing a tweet:
R, D, Shift+R: reply, direct message, retweet
N, P: Jump to next, previous tweet

When writing a tweet:
Hold number: symbol
Hold letter: autocaps
Shift+scroll: move cursor left and right

Within your Followers/Following list:
Letter keys: Jump to Twitter username beginning w/ that character
Space bar: page down
Shift+space: page up

What is TwitterPeek

What is TwitterPeek?
Answer: TwitterPeek is the most exciting way to experience Twitter on-the-go. TwitterPeek is a sleek mobile gadget that allows you to conveniently tweet, follow, @mention, retweet and direct message with your Twitter buddies.
What is Twitter?
Answer: Twitter is a really cool global messaging hub that millions of people use everyday to share interesting news, stories, thoughts and events as they happen in real time.
How do I use Twitter?
Answer: Using Twitter is super easy, so don't worry - you can do it! "Tweeting" is like writing a short, one-sentence email that gets sent to a bunch of friends. Twitter has a handy video that will help you get started: http://help.twitter.com
How do I create a Twitter account?
Answer: Just go to www.Twitter.com and click on the "Join now" button. In a few seconds, you'll have an account!

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Why TwitterPeek

If I can Twitter on my computer, why do I need a TwitterPeek?
Answer: Twitter is a million times more fun on-the-go. With access to Twitter at all times, you can tweet your life instantaneously and participate in real-time conversations. Instead of being chained to your PC, you'll be outside sharing and discovering new things as they happen.
What's so cool about TwitterPeek?
Answer: Besides its tiny pocket size and head-turning Twitter blue color, TwitterPeek is just plain fun! Whether you're giving it as a holiday gift or keeping it for yourself, you'll quickly understand why everyone is addicted to Twitter.
How is TwitterPeek different from tweeting with a cell phone or smartphone application?
Answer: TwitterPeek is designed for Twitter, so it's easier to use, includes more features, and won't cost you text message or data overages like cell phones and smartphones apps do. "Always on" technology means you never miss a tweet or have to wait for only your last 100 tweets to download. TwitterPeek also runs on its own mobile network, so you don't have to worry about excessive text message or data charges.

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Pricing

Does TwitterPeek cost me anything to use?
Answer: If you bought TwitterPeek for $99, you're set up with a free 6 months of unlimited nationwide service (no wifi necessary). After your 6 months end, you can continue service for $7.95 per month with no contract. If you have a TwitterPeek with lifetime service ($199), you've got service for the lifetime of your device – no bills, ever!

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Functionality

What are the keyboard shortcuts on TwitterPeek?
Answer:

Within your homescreen:
Enter key: open selected tweet
C & T: new tweet
R: reply to tweet
D: direct message
Shift+R: retweet
F, L: jump to first and last tweet, respectively, of a folder
Space bar: page down
Shift+space bar: page up
Shift+@: my @mentions
Shift+D: my DMs

When viewing a tweet:
R, D, Shift+R: reply, direct message, retweet
N, P: Jump to next, previous tweet

When writing a tweet:
Hold number: symbol
Hold letter: autocaps
Shift+scroll: move cursor left and right

Within your Followers/Following list:
Letter keys: Jump to Twitter username beginning w/ that character
Space bar: page down
Shift+space: page up
Do I need wifi to make TwitterPeek work?
Answer: Nope! TwitterPeek works on cell phone towers, so no internet connection is necessary. Coverage is nationwide in the US.
How do I view Twitpics?
Answer: When viewing a tweet that has a twitpic.com URL in it, click in the scroll wheel and select "View content" - voila! Your picture will appear.
Can I browse the web on TwitterPeek?
Answer: No. TwitterPeek doesn't have a web browser, but we do plan to add support for previewing links in the near future. Stay tuned!
How long does TwitterPeek's battery last?
Answer: With average usage, your TwitterPeek should go 3-4 days without having to be recharged. A power adapter is included with your TwitterPeek. You can buy extra batteries and car chargers at our online boutique.
Uh oh! My TwitterPeek isn't working, what do I do?
Answer: First, check to make sure you have service. There should be four green bars at the top left of your screen showing service. If you don't see bars, this means your TwitterPeek isn't connecting to our server. Try turning your TwitterPeek "off" then "on" again and wait a couple of minutes. If that doesn't work, email care@getpeek.com or call 877-677-PEEK (7335).
Can I email and text message with TwitterPeek?
Answer: No, but you can buy a Peek Pronto mobile messaging gadget that does email and text messaging for just $15 per month. Check out www.getpeek.com, if you're interested in learning more.
How many Twitter accounts can I have on my TwitterPeek?
Answer: TwitterPeek allows you to register 1 Twitter account.
Can I change the Twitter account connected to my TwitterPeek?
Answer: Sure. Just go to "Settings" in the menu. Select "Device Info" then "Reset Device." Note: All of your tweets and followers will be erased! Once reset, you'll go through the registration process -- type in your new Twitter account name and password. That's it, you're all set!
Why are my tweets showing up on my TwitterPeek?
Answer: TwitterPeek keeps track of your entire Tweetsphere, including your own tweets! You can also see just one friend's tweets by selecting "View user feed" from the menu.
How do I see who I am following and who is following me?
Answer: Click in the scroll wheel and select "Followers" or "Following" from the menu.
How do I download my following/followers list onto TwitterPeek?
Answer: Your TwitterPeek automatically downloads tweets, plus a list of the people you are following upon set up. If you follow more people later, just go to "Following" in the menu and select "Update Following." Same can be done to update your "Followers" list.
Can I follow and unfollow people using my TwitterPeek?
Answer: You can follow someone by opening a new tweet and typing in the letter "f" plus the username. There's no way to unfollow someone on your TwitterPeek, so you have to do that from a computer.

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Already a Peekster?

I have a regular Peek or Peek Pronto. Do I need to buy TwitterPeek to do Twitter?
Answer: No, you can actually tweet with your Peek using a free service called Ping.fm. You can also receive your Twitter feed using a Peek App called PeekFeed – it's also free. Check it out at Peek Apps

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Still have questions?

We're about keeping it simple. So if you want to get in touch with us, we're not going to make you jump through hoops to do it. Here are 3 easy ways to get a hold of us:

Tweet @peekcare

1-877-677-PEEK (7335)

Looking for Email and Texting Too?

Peek also offers the Pronto and Classic device which allow you to send unlimited emails and text with no contract at a ridiculously affordable price. Learn More